Major service outage
Incident Report for Billy
Resolved
The issue has been resolved. The system is operating again under normal conditions.

Again, sorry for any inconvenience this caused.
Posted 8 months ago. Jul 12, 2018 - 12:51 CEST
Monitoring
The fix has been deployed and the system seems to be recovering. We are still closely monitoring the recovery process and will come back with updates.
Posted 8 months ago. Jul 12, 2018 - 12:32 CEST
Identified
We have identified the issue on a central component of the system and we are working on a fix.
Posted 8 months ago. Jul 12, 2018 - 12:15 CEST
Investigating
We're experiencing a major service outage affecting all components of the application. Currently investigating the cause, we will get back with updates.

Sorry for the inconvenience caused.
Posted 8 months ago. Jul 12, 2018 - 12:09 CEST